Tasks and responsibilities include:

• Welcoming all visitors to the MtSV, and providing orientation as required. • Providing information on the work of the MtSV. • Following systems to ensure that all communication is passed on correctly, including answering the telephone, responding to enquiries, and reporting incidents. • Providing foreign exchange services to seafarers. • Selling SIM cards to seafarers and assisting with activation. • Providing seafarers with information on Melbourne. • Cleaning as required. • Offering and serving drinks from the bar.

Skills and experience:

• A pleasant manner and well-developed people skills • Comfortable working with people from diverse backgrounds and different countries • Quick thinking and good time management • Ability to work autonomously or in a team environment • Willingness to provide assistance to staff as required • Healthy appreciation of volunteering and willingness to work within the ethos of the Mission to Seafarers

Benefits of volunteering:

• Involvement in the critical and valuable welfare services provided by the MtSV. • Gaining an insight into the world of international seafaring, including receiving ongoing education in the many aspects of the industry and the circumstances of those who work in it. • Interacting with like-minded individuals, building friendships while giving back to the community. • Training opportunities in many areas, including those that may lead to ship visiting or a range of other roles that the MtSV provides.