Skip to main content
Search results
Logo for Digital Inclusions Northern Australia

KEY RESPONSIBILITIES

WORKSHOP FACILITATION MENTORS

  • Facilitating workshops
  • Supporting other workshop facilitators
  • Supporting clients attending workshops
  • 1 ON 1 SUPPORT MENTORS
  • Providing 1 on 1 support to clients at workshops

ALL DIGITAL MENTORS CUSTOMER SERVICE

  • Correspond with clients and stakeholders via email and phone
  • Conduct inbound and outbound phone calls to clients and team members
  • Maintenance of a CRM platform to ensure information is recorded, updated and accurate at all times

TRAINING AND PROFESSIONAL DEVELOPMENT

  • Attending mentor training as required
  • Attending team meeting as required

REPORTING AND TRACKING: