Skip to main content
Search results

Chief Operating Officer (COO) (Not-for-Profit & Charity - Community Justice Organisation)

Diverse Communities and Social Services Australia Inc. (DCSS Australia Inc.)
Logo for Diverse Communities and Social Services Australia Inc. (DCSS Australia Inc.)

Tasks and duties

  • Planning and managing a company’s day-to-day operations.
  • Reviewing and updating Standard Operating Procedures (SOPs).
  • Maintaining operational quality controls and managing risks.
  • Assessing business strategies and their operational impact.
  • Devising methods for meeting company benchmarks and goals.
  • Reporting on Key Performance Indicators (KPIs) such as turnaround times and accuracy.
  • Reducing company operating costs and improving processes.

The role of Chief Operating Officer is multi-dimensional. They need to have a solid understanding of business and finance, as well as strong people leadership and risk management skills.