Roles Include -
- Meet and greet all visitors to the museum and answer any enquires
- Promote the museum effectively to entice entry of potential visitors
- Sell entry tickets and provide orientation and information about exhibits
- Answer phone and take messages accurately and transfer calls to relevant departments
- Use customer service skills to sell products for daily budgets
- Manage the cash register and EFTPOS machine, ensure the float balances at the end of the day
- Monitor and reply to emails accordingly and forward to relevant department where applicable
- Maintain retail stock and assist with monthly stock takes.
- Daily housekeeping of reception and retail area and is well maintained at all times
Operating the gift shop attached to the reception area will also be part of the role.