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Volunteer Aged Care Concierge (Mareeba)

UnitingCare - Cairns

This role is crucial to the social and physical well-being of our senior residents in care by helping families and friends connect with loved ones during visiting hours and maintain a high standard of preventative measures. We welcome volunteers who are confident, empathetic, and patient in interacting with a diverse range of people and those looking to make a meaningful difference by keeping our senior community safe and connected. Located on the Tablelands, Mareeba Garden Settlement is very homely, nestled into its rural setting. The smiles of our residents and their contagious laughter will put a smile on your face. We are a diverse ethnic team and have several Spanish and Italian speaking residents. Any understanding of these languages would add additional value but is not essential. Tasks involved include: ▪ Interacting with visitors ▪ Asking entry criteria questions ▪ Checking temperatures ▪ Promoting good hand hygiene ▪ Sighting flu vaccination certificates ▪ Maintaining the visitor register This is a great opportunity to: ▪ Experience the joy of making a meaningful difference ▪ Enjoy social interaction with others ▪ Develop strong customer service skills ▪ Volunteers must have a valid Flu vaccination (certificate/ letter) ▪ Strong verbal and non-verbal communication skills ▪ Any customer service experience would be advantageous Please note that it will take 2-4 weeks for checks to be completed before undertaking induction, orientation to commence in this role.