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Logo for Rotary Club of Kew, Fair Trade & Gift Shop

The Boroondara Volunteer Resource Centre is advertising this role on behalf of Rotary Club of Kew, Fair Trade & Gift Shop.

Duties include but not limited to the below:

Store Management:

  • Oversee daily operations
  • General store maintenance (cleanliness and tidiness)
  • Manage retail volunteers in accordance with operational requirements
  • Organise roster in accordance with operational requirements
  • Style shop stock
  • Organise and manage promotional stock
  • Style windows coordinating with current promotion
  • Initiate proposal to improve business performance
  • Manage stock and general upkeep of stockroom

Volunteer Management:

  • Train retail volunteers
  • Ensure a safe working environment in accordance with the current COVIDSafe Plan and OH&S policy
  • Enforce standard store policy and regulations
  • Enforce standard company policy and regulations
  • Enforce volunteer compliance with store and company policy
  • Orientate and coach new volunteer team members
  • Recognise and appraise job results
  • Recommend corrective actions to maintain volunteer’s conduct
  • Monitor and liaise with management regarding volunteer members' performance and KPIs
  • Mediate and resolve conflict among volunteer members
  • Contributes to team effort

*During COVID-19, we are taking all necessary steps to assist with safety in the program as advised and directed from The Department of Health and Human Services.