As a result of the COVID-19 crisis we have had to change our food bank to a food delivery service model.
We have several volunteer roles involved in supporting our food bank and food deliveries:
If you have access to a vehicle then one option is to help us as a volunteer delivery driver. The process involves collecting pre-packaged food parcels from Westmead and a list of drop-off points for the day. Each driver makes approximately 10 - 15 deliveries per day in one area. Delivery days are Tuesday, Wednesday and Thursday during business hours. We have developed a protocol to ensure the deliveries are contact free in order to reduce risk.
A second option if you have access to a vehicle is food collection. Each week we are lucky enough to receive donated food from Foodbank NSW, and SecondBite, but we need volunteers to collect it for us. Foodbank NSW Collection take place every week on Monday and Wednesday, and Second Bite Collection takes place every week on Tuesday. The food is collected from the relevant location and then delivered to our centre in Westmead.
We also need assistance making up parcels of food to be delivered by our delivery drivers. The food packing takes place at Arrupe Place in Westmead from Monday to Thursday, and our food packing volunteers usually do half a day, either 9am - 1pm, or 1pm - 5pm.
This involves being the communication point between drivers and clients. Our dispatch volunteers are given the list of deliveries for the day, the driver calls the dispatch volunteer when they have made a delivery and then the dispatch volunteer calls the client to let them know their food is outside for collection, and makes sure that they receive it.