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Chief Operations Officer (COO) (Not-for-Profit Community Justice & Social Services Charity)

Diverse Communities & Social Services (DCSS Australia) | Community Justice & Social Services Charity
Logo for Diverse Communities & Social Services (DCSS Australia) | Community Justice & Social Services Charity

Main activities • Providing strategic direction, leading, managing and directing all operational activities of the organisation. • Accountability for the overall profitability of the operational activities of the organisation. • Ensuring all corporate and business unit strategies and plans are aligned, reviewed and successfully implemented - taking remedial action where necessary. • Building relationships between the operations and support divisions and ensuring the business units receive adequate operational support. • Providing support and assistance to the CEO on corporate and group issues where required. • Communicating with the CEO to ensure he/she remains fully informed of all significant operating issues. • Acting, as required or in the absence of the CEO, as the chief spokesperson for the organisation. • Directing and motivating subordinate managers to achieve agreed targets. • Managing and motivating all divisional employees.

Key skills • Proven management experience at a senior level. • Financial management/reporting and analysis skills. • Strategic planning and resource management skills. • Strong leadership and motivational ability.

Internal contacts Functional and divisional managers and all subordinate staff, Board of Directors, other members of the Executive and Senior Management teams, corporate support functions, all levels of employees.

External contacts Major suppliers and clients/customers, Government departments and authorities, legal advisers, auditors, and the media (where necessary).

Typical experience At least 10 + years relevant management and operational experience coupled with tertiary level qualifications.