Main activities • Planning systems capacities and user requirements and managing disk space. • Monitoring performance, research and development. • Installing, testing and maintaining system software. • Preparing documentation for use by Applications Development and Operations staff. • Remedying problems in operating system software and providing technical consultation to users and System Programmers.
Key skills • Advanced skills in the MVS/UNIX/Windows/G-Suite/Salesforce or equivalent operating systems, and various operating software. • Advanced skills in performance monitoring. • Good skills in analysis and planning. • Ability to communicate technical information and reports effectively. • An understanding of systems integration middleware.
Internal contacts Applications Development Teams, Users.
External contacts Suppliers of Operating Software, Firmware and Services, Consultants and Contractors.
Typical experience At least 7 years of experience in Computing.
Other comments - alternative titles: Software Specialist; Senior Technical Support Programmer.