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General Manager/Director of Fundraising (Not-for-Profit & Charity - Community Justice Organisation)

Diverse Communities & Social Services (DCSS Australia) | Community Justice & Social Services Charity
Logo for Diverse Communities & Social Services (DCSS Australia) | Community Justice & Social Services Charity

Main activities • Develop, implement, monitor, and report on new fundraising activities to broaden, strengthen and professionalise the total fundraising mix to achieve revenue targets. • Initiate and build integrated one to one fundraising programs, including direct marketing (acquisition and appeals); bequests; high net worth individuals; trusts and foundations • Effectively and professionally recruit, lead, manage, monitor, and develop the fundraising team • Develop and manage consistent, high-quality donor care, communications, and retention program across all touchpoints of the organisation. • Brand development portfolio- management of brand advertising, positioning, and communication of the brand. • Build and maintain close and positive working relationships with the different business areas and utilise output from those areas to increase fundraising effectiveness. • Introduce and monitor account management practices to retain and expand the portfolio of high-value cause-related marketing corporate partners. Work closely with the CEO, Marketing and Communications, to add value to such partnerships. • Budgeting and forecasting - ensure return on investment, monitoring and reporting of all fundraising and marketing activity via concise management reporting.

Key skills • Excellent communication skills, both written and verbal • Proven leadership and management capability • Effective leadership and people management skills. • Working Knowledge in managing budgets and forecasting. • Working knowledge and comprehensive understanding of different roles of media. • Strong customer service ethic.

Internal contacts CEO, Marketing, Operations, and Database manager

External contacts Major Donors and Marketing corporate partners

Typical experience At least 10 years of related experience (preferably within the NGO sector) coupled with tertiary qualifications (typically in marketing, communications, or journalism)