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Thank You Calling Team

Canteen Australia
Logo for Canteen Australia

Tasks vary from day to day but may include:

  • Attending to regular outbound calls, emails or text messages thanking donors for their support and providing positive information and examples of how their donations are supporting young people
  • Attending to inbound email to the supporter relations team and responding in a timely and professional manner, ensuring the supporter’s needs are addressed proactively and/or messages are taken and actioned appropriately.
  • Providing professional, responsive and proactive customer service at all times.
  • Ensuring all administrative paperwork is recorded accurately and in a timely manner
  • Processing donations and preparing receipts and thank you letters