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Receptionist/Administrative Assistant

Wheels of Wellness Limited (WOW)

(a) Provide general reception duties

  • Be the first point of contact for clients and stakeholders visiting the WOW Hub
  • Be primarily responsible for answering incoming phone calls
  • To greet people and ensure they sign the visitor’s book
  • To monitor message bank on outreach mobile

(b) General administrative duties

  • Enter outreach clinic data into spreadsheet
  • Scan, save and file client intake sheets
  • Taking and passing on referrals
  • Keeping blank forms stocked
  • Maintain recycling/scrap paper
  • Keep reception area clean and maintained at all times
  • Manage and reconcile petty cash
  • Maintain client photo files
  • Purchase and maintain tea, coffee, sugar and milk supplies
  • Purchase and maintain stationary supplies
  • Restock the printer
  • Check staff toilets are stocked
  • Perform weekly shopping for general supplies
  • Check the mail and post outgoing mail.

(c) Other duties.

  • Plan, manage and organise own work.
  • Be attentive to fine detail and quickly understand time frames associated with routine activities
  • Be proactive and participate in a collaborative and supportive team environment which is non-judgemental.
  • Embrace cultural, ethnic and gender diversity and equality.
  • May be called to assist staff in uncertain/unsafe situations with clients.
  • Other miscellaneous duties as required.