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VFSW - Volunteer Family Support Worker

Early Support For Parents
Logo for Early Support For Parents

Responsibilities:

To Build and maintain a positive and engaging relationship with a family to support identified goals and outcomes.

Weekly contact with the Program Coordinator in the form of text message, phone call or email

Record visits and relevant information as per ESP’s policies within family casework forms

Minimum monthly submission of casework forms in person, through mail, or email

Timely return of monthly timesheets and log sheets for reimbursement

Attendance to at least three Volunteer Team Meetings annually

Compliance with ESP’s confidentiality policies

Role with Families:

To build and maintain a relationship with the allocated family

Setting of goals with the family

Support the family in achieving and reviewing the family goals

Support the transition/exit of the family from the program

Client Case Work:

Home/community visits where negotiated by the family

Review of families with ESP Coordinator for referral to external services if required

Assist parents to access appropriate services and information and support families exiting the program

Record keeping as specified in procedures of the organisation

Selection Criteria:

Commitment to ESP’s objectives and core values

Developed interpersonal, written and oral communication skills

Ability to contribute to a team environment

Ability to work independently and maintain accurate records

Computer literate

Current Australian driving licence

Current Working with Vulnerable People / Child Related Activity card – or the ability to obtain one