VFSW - Volunteer Family Support Worker
Early Support For Parents
Responsibilities:
To Build and maintain a positive and engaging relationship with a family to support identified goals and outcomes.
Weekly contact with the Program Coordinator in the form of text message, phone call or email
Record visits and relevant information as per ESP’s policies within family casework forms
Minimum monthly submission of casework forms in person, through mail, or email
Timely return of monthly timesheets and log sheets for reimbursement
Attendance to at least three Volunteer Team Meetings annually
Compliance with ESP’s confidentiality policies
Role with Families:
To build and maintain a relationship with the allocated family
Setting of goals with the family
Support the family in achieving and reviewing the family goals
Support the transition/exit of the family from the program
Client Case Work:
Home/community visits where negotiated by the family
Review of families with ESP Coordinator for referral to external services if required
Assist parents to access appropriate services and information and support families exiting the program
Record keeping as specified in procedures of the organisation
Selection Criteria:
Commitment to ESP’s objectives and core values
Developed interpersonal, written and oral communication skills
Ability to contribute to a team environment
Ability to work independently and maintain accurate records
Computer literate
Current Australian driving licence
Current Working with Vulnerable People / Child Related Activity card – or the ability to obtain one