Skip to main content
Search results

Volunteer Community Visitors (Sydney Multicultural Community Services)

Burwood Council's Volunteering Program
Logo for Burwood Council's Volunteering Program

About us

Sydney Multicultural Community Services, the Community Visitors Scheme (CVS) program is funded by the Department of Social Services (DSS). The program serves culturally and linguistically diverse (CALD) residents, who may be isolated by limited family support, language and cultural barriers.

Sydney MCS recruits, trains and supports volunteers to visit with an eligible resident either in an aged care facility or at home. The Volunteer Community Visitor is matched with a Community Resident according to language and cultural backgrounds and possibly other interests, throughout Sydney Metropolitan area.

Location: Sydney Metro

Days: Approx. 1 to 2 hours per fortnight (minimum for 6 months)

About the role

CVS volunteers visit the lonely isolated seniors or the elderly in an aged care facility or at home on a weekly or fortnightly basis. CVS volunteers provide friendship and companionship through one-on-one or the seniors/the elderly group supports.

During the COVID-19 restrictions, CVS volunteers also can give a free social support by doing virtual visits (video calls: Skype, WhatsApp video calls, Facetime, Zoom, Facebook video calls: telephone calls, SMS, emailing, sending letters, door notes and postcard).

The activities from face to face visits (with COVID-19 restrictions apply) or volunteers do: playing dominos/cards/board games, accompanying walks, outing to get a cup of coffee/foods or shopping, watching movie/television, listening to the music, singing, teaching the recipient: dancing/computing/using technology: mobile phone, tablet/laptop/computer, knitting, drawing, gardening, or depending on the recipient and volunteer’s capability.

Sydney Multicultural Community Services are seeking Volunteers to:

  • Greek Female English speaking visitors (40+ years old) needed to visit a Greek elderly person at home, located in Campsie and Kingsford.
  • Female English / Indonesian speaking volunteer needed to visit an Indonesian elderly person at home and take out for coffee, shopping or just out to the park, located in Marsfield.
  • Male and female English speaking visitors to visit the elderly in their homes and to take out for a cup of coffee, walk to the beach, or just go out to the park and teach basic emails on mobile phone, located in Roselands.
  • Male Indonesian/Javanese’s speaking volunteer needed to visit one elderly at his home and to take out for a cup of coffee, shopping, a medical/doctor appointment, or just out to the park, located in Bondi Junction.
  • Male English’ speaking volunteers needed for visiting the elderly at the one of the facilities. Be able to play Pontoon card and chess located in Peakhurst.
  • Female Croatian’s speaking volunteer needed to visit and transport one elderly in one facility, located in Maroubra.
  • Male Croatian’s speaking volunteer to give a virtual visit then face to face visits for the elderly at one of the facilities, located in Strathfield.
  • Female Spanish’ speaking volunteers needed for visiting the elderly at their homes and at the one of facilities, located in Daceyville.
  • Male volunteer +30 years old needed for visiting the elderly at his home, located in Cherrybrook.
  • Female Lebanese’ speaking volunteer needed to visit an elderly person at their home and teach basic computer skills, located in Lakemba.

Essential Criteria

  • Respect the rights of residents including confidentiality, privacy and maintain dignity
  • Exercise a duty of care at all times
  • Communication skills (listening and speaking skills),
  • Bilingual will be an advantage
  • Emotional Qualification skill, team work, reporting skill, community services skill, crafting, board games, technologies, driving (advantages), playing music, singings, cooking, gardening, drawing/painting, IT/computing skills, and other skills which will be able improving to assist the seniors and the elderly.


  • Complete a mandatory police check
  • Inductions and online training are provided by Sydney MCS