Our Passenger Guides are the welcoming face of the railway; checking tickets, assisting in finding a seat on the train, travelling with the passengers to ensure they have a safe and enjoyable experience. Our more experienced staff reserve carriages for tour groups and collect fares if required. If you have a happy, friendly, welcoming way and enjoy talking to people from here and afar - why not join our troupe of Passenger Guides to add to the Puffing Billy passenger experience. Puffing Billy Railway is located in the picturesque Dandenong Ranges (approx. 40kms from the Melbourne GPO). An easy drive (free car parking is available), or at the end of the Belgrave metro line. Come and work behind the steam and join the team of 300 volunteers who keep the Railway operating - we'd love to have you on board!