Referral Officer - Townsville
Volunteering North Queensland (VNQ)
Expression of Interest will only be accepted once the online referral form has been completed via our web site Volunteering North Queensland - under volunteer VNQ has an authorised LAD ID number and is a current 15 hour per week volunteer provider for Services Australia.
Share in the joy of helping others discover the right volunteering position for them and be part of the ripple effect of positive change across our community!
We are recruiting energetic and motivated people to be part of our friendly team at Volunteering NQ to help us find, match and refer the right volunteer to the right position within eligible organisations throughout North Queensland.
This position offers great opportunities for experience within the office environment.
ROLE DESCRIPTION
VOLUNTEER REFERRALS: Help people find a suitable volunteering opportunity by Email, telephone and face-to-face appointments
VOLUNTEER PLACEMENT: Follow-up volunteer referrals to see if positions were accepted or if further assistance is required.
RECORD KEEPING: Using the in-house VIKTOR and Asana database to keep records of referrals.
TASKS INCLUDE: Interviews, phone calls, emails, data entry and record keeping
The suitable volunteer should have basic computer skills and be committed to providing great customer service. On the job training will be provided.