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Do you have excellent customer service skills? Reception and emergency relief | Ballarat

Uniting (Victoria And Tasmania)
Logo for Uniting (Victoria And Tasmania)

Uniting Ballarat Emergency Relief has an exciting opportunity for volunteers to assist in a refurbished Centre which assists vulnerable members of the community assisting with food, showers, clothes washing, material and financial aid support.

The reception/emergency relief volunteer will need to liaise with various people including consumers that present to the Emergency Relief Centre for support.

Some of the duties required of the volunteer:

Greeting all visitors into the Centre, answering calls and making appointments as required Support welfare worker and consumers through the process Maintaining the reception and food pantry areas with supplies Handing out supplies as required by consumers Direct consumers to services and assist Adhoc administration duties including data entry Keeping a safe and clean environment Pickups from various outlets as required.

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Uniting is also committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.