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Visitor Experience Officer - Volunteer

Jewish Museum of Australia

We have an exciting opportunity for energetic Visitor Experience Officers to join the team and play a key role in inspiring and engaging our MIRKA audiences at this Jewish Museum celebrating global Jewish excellence and everydayness through an Australian prism..

Our Visitor Experience volunteers bring our MIRKA project and the Museum to life, facilitating access to the exhibition, ensuring the integrity of the objects on display and connecting with our audiences to foster curiosity.

Key Activities

  • Engaging with visitors across the site; in the exhibition, front of house, shop and activity areas.
  • Welcoming visitors to MIRKA, checking tickets and supporting audiences to get the most from their visit.
  • Staffing the admissions desk, taking cash and EFTPOS payments for tickets and merchandise.
  • Supervising and ensuring the integrity and safety of the objects on display.
  • Supporting the Museum in ensuring COVIDSafe measures are upheld.
  • Encouraging visitors to try out hands-on activities.
  • Supporting our team with setting up informal learning and activity spaces.
  • On occasion supporting formal and informal events and workshops during weekends, holidays and evenings.

The Jewish Museum offers

  • A fun and engaging volunteer role in a vibrant environment.
  • Museum-relevant training sessions and the chance to develop skills and experience.
  • An opportunity to explore the fascinating story of artist Mirka Mora, her life and art.
  • Opportunities for social gatherings, the chance to make new friends and be a part of the dynamic Museum team.
  • Regular giveaways to ticketed Museum events
  • Up to 15% discount on selected merchandise in the Museum shop
  • Free access to the exhibition when accompanying a paying guest. Guest can access the concession ticket price regardless of eligibility.
  • A reference when you have been volunteering with us regularly over a reasonable period of time.

To volunteer for this role you need to be :-

  • Enthusiastic and friendly with good communication skills.
  • You’re curious, keen to find out more, and then share this knowledge with our visitors.
  • You can volunteer for a morning or afternoon session one day each week.
  • You’re willing to undertake training related to the role.
  • You’re excited about engaging with our audiences of all ages and backgrounds. -- No prior experience or knowledge is necessary, the Museum will provide you with the training and information needed.

Volunteers are a vital part of our Museum and play an important role in enhancing our impact. As a community organisation, we’re committed to providing volunteer opportunities of a high standard.

Potential volunteers will be invited to an interview/recruitment event to discuss the role and ensure it is right for you. This will give you the chance to learn more about the program and meet the staff and volunteers you will be working with.