The Office Assistant/Scheduler responds to telephone and email enquiries from the public and member agencies. Usually this is an offer of furniture and / or other household goods that requires a collection to be organised or a request from a Member agency for a client to select nominated household items.
The position is shared by 2-3 volunteers over the week using the same standardized processes.
Scheduling of pickups of donated items and visits of agency staff and clients to warehouse to select and/or take delivery of agreed goods. As requested, assist with scheduling all volunteer inputs and maintaining database of volunteers and their availability.