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Court Support Worker Volunteer - Sunshine Coast

UnitingCare - Queensland
Logo for UnitingCare - Queensland

UnitingCare – Helping you live life in all its fullness. UnitingCare is a courageous and creative health and community services provider. Each year we engage with more than 430,000 individuals, families and communities in over 460 locations across Queensland and the Northern Territory. Through our services we’re addressing some of our community’s most pressing social issues, confronting injustice and providing end-to-end support for those facing adversity. With a strong connection to the Uniting Church, we use our reach and compelling vision to help people live life in all its fullness. At UnitingCare, we strive to help the people we serve experience life in all its fullness.

This volunteer opportunity will help to provide a DFV Court Service for respondents, which is not legal advice, however we can advocate for male respondents. Our aim is to provide men with information about the court process, and to assist men with referrals to available agencies.

The purpose of this position is to provide information, support and assistance to male respondents of Domestic Violence Orders across the Sunshine Coast Courts - Maroochydore, Noosa and Caloundra Magistrates Court this includes supporting the respondent during the court process and providing information and referrals to support services. This position would suit a volunteer who has High level communication skills. Willingness to work with men who have perpetrated domestic and family violence. Ability to work both autonomously and as part of a team. Ability to communicate with men from a wide range of backgrounds whilst maintaining confidentiality and a non-judgemental manner. Ability to work one on one with men, build a rapport and maintain boundaries. Demonstrated experience and knowledge of court procedures, or demonstrated ability to rapidly acquire such knowledge. Effective time management skills Possession of a current (open) drivers licence and willingness to travel across Sunshine Coast. Commitment to working within the beliefs, mission and values of UnitingCare Community and adhering to policies and organisational requirements and processes.

This volunteering role is based in the magistrates court. As a volunteer you would be supervised by a DFV Facilitator Counsellor with overall responsibility sitting with the Local Service Manager Joanne Smith. The team is passionate about the prevention of DFV and supporting respondents on a journey of change from using abusive behavior in their intimate partner relations. The team has a men's behavior change program called Men Choosing Change and also provides a woman's advocacy service and counselling for children who have witnessed DFV.

Tasks involved include: Provide male respondents with general information in relation to Domestic Violence Protection Orders, court layout and court processes. Provide men affected by domestic and family violence with information about available services and assistance with referrals. Develop and maintain community networks and referral protocols, through liaison and service promotion with court officials, Queensland Police, solicitors and other community service providers. Maintain confidentiality and duty of care. Maintenance of appropriate files and case notes as per organisational policies and procedures. Undertake other duties as and when directed within the scope of the role and the capabilities of the incumbent. Record Statistics following court

This is a great opportunity to:

  • Experience the joy of making a meaningful difference
  • Build, maintain or contribute specialised skill sets
  • Do something new and different

Skills Required: This position would suit a volunteer who has High level communication skills. Willingness to work with men who have perpetrated domestic and family violence. Ability to work both autonomously and as part of a team. Ability to communicate with men from a wide range of backgrounds whilst maintaining confidentiality and a non-judgmental manner. Ability to work one on one with men, build a rapport and maintain boundaries. Demonstrated experience and knowledge of court procedures, or demonstrated ability to rapidly acquire such knowledge. Effective time management skills

Commitment to working within the beliefs, mission and values of UnitingCare Community and adhering to policies and organisational requirements and processes.

Other Information:

  • Smart casual dress standard

This role is accessible for people using: ▪ a wheelchair or mobility device ▪ accessible toilets ▪ an assistance animal

UnitingCare values diversity in our organisation and we have some principles in place that will help to promote both inclusion and access. If you have any other accessibility requirements, please discuss these at the time of interview.