Op Shop Retail Assistants are encouraged to participate in polite conversation with our customers, make those visiting the store feel welcome, assist customers to find what they are looking for, provide alternatives and add purchases through our point of sale system where our customers have the opportunity to become part of our Loyalty program.
Our Volunteer Program ensures each volunteer receives an induction to learn more about our entire organisation, the store they will be volunteering in and our op shop operational procedures. Volunteers will be trained in the tasks they are expected to perform, receive ongoing support and continued communication throughout their experience with our organisation.
We are very proud of our op shops and the community we provide in each store for our volunteers. Proceeds from RSPCA South Australian op shop sales go directly to saving our states most vulnerable animals.
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