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Engagement and Intake Assistant - Dandenong/Remote Working

SisterWorks Inc.
Logo for SisterWorks Inc.

SisterWorks is a partner of UN Women, to deliver the UN Women’ Second Chance Education pilot project in Australia. SisterWorks provides training programs to the most vulnerable women with little English of refugee and migrant backgrounds. As an Engagement and Intake Assistant Volunteer, you are accountable for registering and welcoming new migrant women, engaging them to programs and utilising tools in place to ascertain their wellbeing and to evaluate their progress. You should be either from study background or studying in Community Services, Social Work, Community Development, International Development, Counselling

Role Responsibilities:

  • Manage a group of women to keep them engage with the organisation
  • Coordinate a process to support women who require special support due to their needs, identifying services internally and externally, doing the proper referrals.
  • Support the Intake process following current procedures and criteria
  • Work in a team with Intake and Wellbeing coordinators to make sure new and existing women are engaged and achieving their goals.
  • Entering women data into the system database.

Desired experience and qualifications:

  • Study fields background or currently studying in Community Services, Social Work, Community Development, International Development, Counselling
  • IT skills in Microsoft Office, ability to learn databases and maintain information.
  • Ability to work both independently and as part of a team.
  • Good observation, communication, and interpersonal skills.
  • Women with lived experience as a migrant, refugee or seeking asylum are encouraged to apply.

The role is best suited to someone who

  • Is great with people, loves working within a community focused program and has a passion to support women and empower them to improve their confidence, mental wellbeing, and sense of belonging.
  • Has an ability to work within a person centred and strengths-based manner.
  • Is organised and can follow processes.
  • Has a good command of spoken and written English.
  • Is a problem solving and solution focused person.

Compulsory requirements:

  • Working with Children Check and/or Police Check (if you do not have one, you can apply for one free of cost)
  • Available 6-12 hours per week for 6 months
  • Their own laptop they are happy to work on while at SisterWorks

What you will get:

  • Is great with people, loves working within a community-focused program and has a passion to support women and empower them to improve their confidence, mental wellbeing, and sense of belonging.
  • Has an ability to work within a person-centred and strengths-based manner.
  • Is organised and can follow processes.
  • Has a good command of spoken and written English.
  • Is a problem solving and solution-focused person.

TO APPLY: Please submit your CV and availability.