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Service Leader for Orange Sky - Brisbane

Orange Sky Australia
Logo for Orange Sky Australia

• Values based and progressive not-for-profit organisation. • AMAZING team of volunteers • Endless opportunities for growth and development!


Orange Sky Australia, founded in 2014 by friends Lucas Patchett and Nicholas Marchesi, is a not-for-profit organisation providing free mobile laundry and shower services to people experiencing homelessness. Through a network of 30+ vans and 1800+ amazing volunteers, our services are now positively connecting communities all around Australia and New Zealand.

We are currently looking for applicants for a Service Leader who can help us continue to change the lives of our friends on the street every day in one of Australia's largest Orange Sky locations!

This is a perfect role for someone looking to develop their leadership skills within the not-for-profit space.


The Service Leader is responsible for overseeing the daily operations of the service with consultation, guidance & support from the team at HQ. The Service Leader will guide the volunteer leadership team to ensure an efficient service and an awesome volunteering experience for all volunteers.

Primary Tasks include:

  • Providing updates to Team Leaders and local volunteers on any changes to services or other important information
  • Support and oversee Service Coordinator/s & Team Leaders with queries
  • Monitoring & coordination of Incident Reports & any required follow up or action
  • Performance manage volunteers & resolve conflict as needed
  • Mentor, encourage & support volunteers
  • Consistently monitor & promote safe work practices
  • Hold quarterly leadership team catch-ups
  • Represent Orange Sky at speaking engagements & events
  • Where Coordinator roles are not required or filled, provide coverage for those roles.
  • Visit shifts , at least 1 bi-monthly
  • At all times embrace & promote Orange Sky’s culture of ensuring safe and supportive service environments

Commitment: Up to 10-15 flexible hours per week but can vary pending demands on service

For further information about Orange Sky Australia, please visit our website or Facebook page.

Thank you so much for your support!