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Steam Train Passenger Guide

Puffing Billy Railway - BVRC
Logo for Puffing Billy Railway - BVRC

The Boroondara Volunteer Resource Centre is advertising on behalf of Puffing Billy Railways.

Puffing Billy Railway is a perfectly preserved steam train that’s been operating since 1900, capturing the spirit of the steam age in all its charming glory. We have stood the test of time being preserved, restored, and maintained by passionate people and championed by the local community. Volunteers put the life into our living museum, supporting our efforts to preserve and operate our heritage railway.

If you are interested in working with the public where you will be the sunny start to all sorts of journeys for all kinds of people, then why not try your hand at becoming a Passenger Guide.

Greeting customers from all over the country and the world, you will assist and guide them through every step of their journey at the railway. Passenger Guides ensure our visitors are kept well-informed and are in the right place at the right time.

We're looking for volunteer guides that are friendly and punctual, with an interest in the Dandenong Ranges and all the area has to offer. Prior qualifications are not required, and role-specific training is provided. Culturally and linguistically diverse volunteers are encouraged to apply.

Becoming a Passenger Guide is a great introduction to the volunteer journey at Puffing Billy Railway. With additional training and experience, Passenger Guides may opt to transition to other public-facing roles, such as Conductor, Station Master, Booking Clerk or Train Guard.

Puffing Billy Railway is located at the end of the Belgrave metro line or an easy 40km drive from Melbourne GPO (free car parking is available). If you’re ready to build lifelong friendships, contribute to the community and be part of living history – we'd love to have you on board! Come join the award-winning team of volunteers that have made Puffing Billy Railway the much-loved tourist attraction it is today.