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Volunteer Driver Assistant, Salvos on the Move- Launceston, TAS,

The Salvation Army Australia
Logo for The Salvation Army Australia

Job Description Transportation

Service

Assist with providing quality removalist transport service Assist to load and unload goods to and from the vehicle Operate in a manner that promotes effective teamwork, good relationships with community members, and fellow team members Be prompt, courteous and respectful when interacting with others Assist with keeping community members informed and updated of agreed removal of goods from one address to another Safely transport items on time Strict adherence to WHS policies in relation to the lifting and moving of furniture and goods Actively promote TSA in a positive manner at all times Wear a supplied uniform and identification at all times when undertaking TSA duties Provide Quality Customer Service

Exhibiting professional image of the office environment, displaying professionalism and integrity at all times. Accurate information provided to community members. Refer people to appropriate Salvation Army services. Follow up with the Driver and/or Doorways Regional Manager if unsure. Listen carefully, and acknowledge and refer concerns, issues or queries to the Driver and/or Doorways Regional Manager. Maintain a Safe and Healthy Environment

Monitor and rectify any health and safety concerns within the centre. Escalate issues that cannot be attended to the Doorways Regional Manager. At the end of each trip, assist with cleaning and re-fuelling vehicle, return vehicle to the hire company, complete logbook details for TSA and report any concerns re the hire vehicle to the Driver and/or Doorways Regional Manager In the event of any incident occurring or a near miss, inform Driver and ensure an Incident Report Form is completed by Driver Immediately report any health and safety concerns, notifiable incidents and near misses, to Doorways Regional Manager and ensure any hazards are controlled until rectified Ensure hazard, incident and accident form is completed when required in a timely manner

Qualifications and Experience Requirements for the Position Good communication skills.

Mandatory Requirements of the Position National Police Check via Fit2Work (Workday), or a National check not less that 3 months old A current Working with Vulnerable People Card (Tas) Complete Mission Volunteer induction, training and registration, including the Volunteer Agreement Form A reasonable level of fitness to meet the inherent requirements of the role Closed footwear must be worn at all times Required Capabilities Shows personal motivation and commitment to completing work activities effectively Supports a culture of integrity and professionalism Represents the organisation in an honest, ethical and professional way Recognises and respects the rights and beliefs of others in a non-judgemental way Connects positively with colleagues and partners within and outside TSA Works as a supportive and cooperative team member, shares information and acknowledges the contribution and support of others Provides service appropriately and responsively to the needs of the people Demonstrates accountability aligned to internal and external requirements Supports and acts in compliance with the records, information and knowledge management requirements of TSA Identifies and follows safe work practices to perform all duties in a safe manner, ensuring the safety and well-being of self and others Time and Roster Commitment Available across 1 to 3 days week from 8.30am to 4.36pm – fixed period 24th May – 11th August 2022