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Booking Clerk - Customer Service Guide

Puffing Billy Railway - BVRC
Logo for Puffing Billy Railway - BVRC

The Boroondara Volunteer Resource Centre is advertising this role on behalf of Puffing Billy Railway.

Becoming a Booking Clerk - Customer Service Guide is a great introduction to the volunteer journey at Puffing Billy Railway. With additional training and experience, Booking Clerk - Customer Service Guides may opt to transition to other public-facing roles, such as Conductor, Station Master, Passenger Guard or Train Guard.

Puffing Billy Railway is located at the end of the Belgrave metro line or an easy 40 km drive from Melbourne GPO (free car parking is available). If you’re ready to build lifelong friendships, contribute to the community and be part of living history – we'd love to have you on board! Come join the award-winning team of volunteers that have made Puffing Billy Railway the much-loved tourist attraction it is today.