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Wildlife Hospital Reception Volunteers

Byron Bay Wildlife Hospital

Logo for Byron Bay Wildlife Hospital

About Byron Bay Wildlife Hospital and the position:

Byron Bay Wildlife Hospital provides urgent care to threatened and injured Australian animals. BBWH operates from a customised semi-trailer veterinary hospital (nicknamed Matilda) that can be rushed to wherever the wildlife emergency is, but in the meantime has a home base at the Byron Bay Wildlife Sanctuary in Knockrow. We operate full-time veterinary services for wildlife year-round with an expert veterinary team. BBWH works in collaboration with wildlife care groups to provide care and rehabilitation for native wildlife impacted by diseases, habitat loss, traffic, urbanisation and pollution.

Our hospital receptionist will be the first point of contact for members of the public and wildlife carers. Whilst our vets and nurses are busy at work in the hospital, the receptionist will oversee the admission and discharge of wildlife patients as well as paperwork, phone calls and more. The receptionist will be temporarily stationed outside our semi-trailer hospital until our rehabilitation building is erected onsite later this year.

**Join Our Wonderful Volunteer Community! **

Are you passionate about wildlife and ready to make a real difference? 🐾 We’re looking for friendly, caring individuals to join us as Hospital Reception Volunteers at our wildlife hospital.

Why Volunteer with Us?

Be Valued: Play a vital role as the first point of contact for our hospital. Make a Difference: Support the care and rescue of native wildlife.

Form Connections: Join a supportive, passionate volunteer community. Gain Skills: Build valuable experience in a rewarding environment.

What You’ll Do:

  • Welcome carers, the public, and wildlife rescue groups with warmth and professionalism

  • Assist with wildlife admissions and ensure our reception area is welcoming and tidy

  • Answer phone calls, liaise with rescue groups, and provide essential support

  • Handle administrative tasks like scanning and organizing

What We’re Looking For:

  • A friendly, welcoming personality, in person and over the phone

  • Good computer skills and an excellent phone manner

  • Confidence interacting with the public, contractors, and rescue groups

  • Calm under pressure in a busy, fast-paced environment Previous admin experience and local area knowledge (a bonus!)

Become part of a community that values your time and care while helping save wildlife. Together, we can make a lasting impact!

Apply