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Social Enterprise Coordinator Volunteer

Asylum Seeker Resource Centre

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About The Role

The Social Enterprise Coordinator Volunteer will work collaboratively with the Social Enterprise Engagement Coordinator to provide support to people seeking asylum who are working at the ASRC’s Catering and Cleaning Social Enterprises. You’ll be providing administration and coordination support whilst contributing to ensure a positive and meaningful experience for the Social Enterprise staff at ASRC.

Program: Social Enterprises

The ASRC Social Enterprises exist to create pathways to sustainable employment and financial independence for people seeking asylum. The ASRC currently operates two social enterprises - ASRC Catering and ASRC Cleaning. These enterprises provide people seeking asylum with training and work experience to develop new skills and regain autonomy and purpose.

Our Social Enterprises are in an exciting period of increasing impact through business growth. By scaling existing enterprises and exploring new market opportunities we aim to create more jobs and employment pathway opportunities for people seeking asylum living in the community.

Key Responsibilites

  • Surveying Social Enterprise staff.
  • Work collaboratively with the Social Enterprise Employee Engagement Coordinator to book Social Enterprise staff for individualised pathway development plans.
  • Documenting relevant information including staff contact details.
  • Record contact notes and referral requests.
  • Contributing new ideas for improving processes and operations.
  • Conduct check-in interviews and surveys to contribute to Social Enterprise monitoring and evaluation plans.
  • Chair meetings and take meeting minutes as required.
  • Support the Employee Engagement Coordinator in the planning and organising of training sessions for Social Enterprise staff.
  • Support the induction, onboarding, and post-placement of new employees and conduct interviews.

What We're Looking For

  • Strong organisational skills, including accurate note-taking and record-keeping.
  • Client service and communications skills are desirable.
  • A solid understanding of Microsoft Word and Excel, with general computer skills.
  • Demonstrable time and task management skills.
  • A good level of English.
  • Access to a computer is required due to the role operating in a mostly remote capacity.
  • Past experience in employment services, social work, training and upskilling, administration desirable but not essential.
  • Ability to work as an effective team member toward the achievement of Program goals and values.


All offers of employment, paid or voluntary, are subject to a satisfactory Criminal History Check and provision of a valid Working with Children Check prior to commencement.

About Us

The Asylum Seeker Resource Centre (ASRC) is the largest aid, employment, health and advocacy organisation for people seeking asylum in Australia. The ASRC provides a range of direct services as well as participating in law reform, campaigning and lobbying. The human rights of people seeking asylum and refugees are at the foundation of all we do and the workforce makes it happen, doing the work to bring the vision and purpose to life.

Our organisational values are: Welcoming, Authentic, Courageous, Collaborative.

For more information email [email protected].