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Retail Support Assistant

Space2b Social Design

Looking to volunteer in a retail environment?

We are looking for someone who enjoys learning, connecting with customers and wants to gain new friendships whilst sharing experiences and skills.

Space2b is a community of passionate people, sharing skills, diverse cultures, knowledge and laughter.

Together we create a safe space for connection and opportunity for the local and new migrant community.

The Retail Volunteer will work alongside out Retail Manager and Retail team in the shop.

Your role will include running the shop, supporting our trainees to develop skills in customer service and basic English for retail and training on our systems and procedures.

You will manage customer sales enquiries and designer/artist stock within the store. You will be greeting customers and lending a hand in the day-to-day running of our shop, to enhance our customer experience in store and sharing the Space2b story.

We are a vibrant store and would love to work with someone who enjoys having fun, sharing ideas and is open to developing their own skills set further.

Your day will include:

  • Supporting with shop customer sales
  • Participation and support
  • Providing quality customer service
  • Maintaining a safe and healthy environment

You may be required to work some evenings for exhibition openings.

Personal Qualities:

  • Generates creative options and new ideas
  • Eye for detail and a creative thinker
  • Treats others with dignity and respect
  • Encourages and cooperates with others to achieve common goals
  • Is reliable and trustworthy
  • Good communication skills
  • Possess cultural awareness and sensitivity
  • Be flexible, organised and comfortable working with change
  • Align with the values and vision of Space2b
  • Is reliable and trustworthy

Qualifications & Experience requirements for the role:

  • Customer service, retail or merchandising experience is favourable