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Logo for Furry Friends Animal Rescue QLD

We are seeking applications from enthusiastic individuals for the pivotal role of Cat Care Coordinator. This role ensures the day-to-day operational tasks of the organisation are appropriately allocated to team members and addressed in a timely manner.

Key responsibilities:

  • Workflow coordination - oversee and manage the efficient running of workflows and processes for the intake, care and adoption of cats handled by Furry Friends
  • Task assignment - process daily requests (received via email inbox and Facebook posts) and allocate tasks according to team member roles and their individual responsibilities
  • Performance evaluation - conduct oversight of task execution by team members; provide support and feedback as appropriate to improve the efficiency of task completion
  • Continuous improvement - identify areas for improvement in operational workflows and processes; ensure consistency between process and task execution with their documented descriptions in supporting manuals
  • Communication and reporting - maintain clear communication channels within the organisation to help ensure team members are clear what tasks need to be done, their priority, and any dependencies; provide activity reporting to the Furry Friends Committee, including key accomplishments, challenges, and areas for improvement

Core Skills / Experience

  • Process and detail-oriented
  • Resource management
  • Interpersonal communication
  • Team collaboration
  • Organisational skills
  • Passion for animal welfare
  • Empathy

Commitment Required

  • 5-10 hours per week for a minimum commitment of 6 months
  • Attendance at scheduled online meetings

As this role is primarily virtual or home-based, you will need (at your own expense):

  • Reliable computer
  • Reliable mobile phone
  • Reliable internet and antivirus
  • Facebook Messenger account
  • Google Workspace (incl. Gmail, Drive, Docs, Meet) experience