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Turn Your Compassion Into Action as a Volunteer Visitor Guide!

Western Health

Logo for Western Health

With thousands of people moving through Western Health Public Hospitals every week, our Volunteer Visitor Guides help patients, visitors, and staff find their way around. Whether it’s wayfinding to appointments, or guiding people to the nearest snack spot, you’ll be making every step count. As the first friendly face people see when they enter the hospital, your warm welcoming smile will help to put visitors at ease. If this describes you, apply to volunteer with Western Health today!

Hospital Locations: Footscray, Sunshine and Williamstown. (Bacchus Marsh does not require Visitor Guides at this time)

The perks of volunteering at Western Health:

  • Join the fun squad: Join forces with other amazing volunteers and become part of a team that’s dedicated to making a difference whilst having a blast! Choose to walk kms with a purpose, or log how many people you interact with each day.

  • Recognition: Your invaluable contributions in the community, showcased during National Volunteer Week, in our Newsletter, in social media and beyond.

  • Gain valuable experience & receive support by comprehensive training so you can feel confident in your role.

We welcome volunteers from all walks of life, backgrounds, and abilities, including students, retirees, teenagers, undergraduates, and individuals with a disability. Even if you're 60 or over and looking to fulfill Centrelink mutual obligations, we've got a spot for you.

Apply today if:

  • You’re always up for a new challenge, you’re willing to learn and be flexible.

  • Integrity and open-mindedness are your guiding principles. You value confidentiality and treat everyone who comes to Western Health with dignity and respect.

  • If you speak multiple languages, such as Mandarin, Cantonese, Vietnamese, Dinka, Arabic, Greek or any other language, we want you on our team! However, basic English language, reading and writing skills are essential.

We ask that:

You’re an Australian Citizen or have permission to volunteer in Australia. We ask our volunteers to commit to 12+ months with either weekly or fortnightly shifts. Let’s find the schedule that suits you best.

Want to know more?

Call us on (03) 8395 9092 or email us at [email protected].