HRC - Dementia Care Companion Volunteer

• Take part in meaningful activities such as arts and crafts.
• Spend time chatting, listening, or reminiscing, this provides emotional reassurance and support.
• Undertake activities that are appropriate to the patient. This may include listening to music together, playing cards or board games or doing a puzzle.
• Reading books and newspapers with patients.
• Offer and facilitate services including walks in the gardens.
• Guiding and orientating patients within the hospital facility where required.
• Providing practical support, reducing risk, and improving the physical well-being of the patient.
• Helping manage challenging behaviours: Dementia is a progressive condition that can alter a person's behaviour based on various factors. The approach to diffusing these behaviours will vary depending on the situation and will be guided by a clinical staff member.
• Liaising with patients, staff, and families as requested to communicate relevant information to gain knowledge about the patients’ individual preferences for a patient focused approach.

Special requirements:

• Have the physical ability to undertake the duties in a safe manner
• Complete a clear and current criminal screening check
• Comply with Work Health & Safety and Infection Control requirements
• Comply with current SA Health Immunisation guidelines.
• Complete all annual mandatory training requirements

Person specifications:

• Excellent customer service skills
• Ability to relate and engage with people from a diverse range of backgrounds
• Effective listening and communications skills
• Ability to be compassionate and empathic
• Ability to undertake duties with minimal supervision
• Reliable and punctual
• Resilience and ability to handle difficult situations