Community Centre Reception Volunteer
As a Reception Volunteer, you will be the first point of contact for clients and visitors at our Centre. Your role is crucial in ensuring a welcoming and efficient experience for those seeking our services.
Key Responsibilities:
- Client Interaction: Greet and assist clients in a welcoming, non-judgmental manner.
- Telephone Management: Answer phone calls, provide information, and transfer calls as necessary.
- Appointment Scheduling: Manage appointment bookings for the Centre's various services.
- Administrative Support: Perform clerical tasks such as data entry, managing documents, and maintaining records.
- Multitasking: Handle multiple tasks efficiently in a fast-paced environment.
- Team Collaboration: Work collaboratively within a supportive team to provide excellent client service.
Requirements:
- Experience: Sound clerical and office experience, including proficiency with computers.
- Skills: Strong communication skills, ability to multitask, and work independently.
- Personality: Friendly, professional, and non-judgmental approach.
- Compliance: A BlueCard is required for this role, and we can assist you in obtaining one at no cost.
Benefits:
- Opportunity to build and enhance your skills in a supportive and dynamic environment.
- Contribute to a meaningful cause by helping those in need within our community.
If you are organised, proactive, and passionate about making a difference, we would love to hear from you!