ADRA Op Shop | Volunteer Business Manager
The Role | Make A Real Difference
In this part time Business Manager role, you will lead our amazing Retail team with the daily operations at our Mount Gambier Op Shop. At ADRA, we view our stores as a Community Space having positive Social Impact. And you will be on the front line, contributing to our commitment to support projects that positively impact those who need us the most within Australia, across the Pacific and around the world.
You will make a difference by:
o Leading the daily and weekly store operations, including visual merchandising, donation sorting, team rostering, cash handling, opening & closing of the store.
o Leadership of the volunteer team, fostering a warm team environment.
o Delivering a memorable customer service and donor experience.
o Develop, support and deliver local area marketing campaigns and project activities to positively impact those within your local community.
o Assist with the recruitment, on-boarding and training of new volunteer team members.
The Purpose | Be Part of Something Bigger
o The opportunity to work on additional impactful projects building that connection within your local community.
o Build lasting connections through your volunteer team, your customers & donors, and those you support within the community projects delivered.
o Providing access to affordable goods and providing safe community spaces for those in our community who need this the most.
o Significant environmental impact by supporting this circular economy, minimising landfill, reducing emissions and water usage.
The Leader | A Place to Feel Valued
We are looking for that special someone who shares the ADRA Australia core beliefs of Justice, Compassion, Love, wants positive social impact, combined with the following experience:
o Excellent people skills, experience working and leading teams.
o An eye for detail, experience overseeing Retail or similar operations.
o Personable and approachable, experience working in customer service.
o Strong interpersonal skills, build and maintain positive relationships.
o Organised and efficient, strong time management abilities.
o The ability to perform routine manual labour tasks including stock displays and donation bags.
o Passion for sustainability, working with second-hand goods and a desire to make a real difference with community services.
If you would like some further information on this opportunity, please reach out to [email protected]