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Bendigo Heritage Attractions - Tramways Conductor

  • Location: Bendigo VIC
  • Category: Other
  • Suitable for
    • Centrelink Volunteers
  • Commitment

    Regular - more than 6 months

  • Time Required

    Monday to Sunday during operating hours

  • Training

    1. Policies & Procedures specifically relevant to the trams 2. Conductor training followed by an examination by the Conductor Examiner 3. Visitor's service training - ticket sales etc. 4. Familiarisation tours of Gold mine, tramways & Joss house

  • Requirements

    Good Health

Main tasks/role

  1. Be responsible for the safe operation of the tram at all times as detailed in the Conductors Manual.
  2. Provide excellent customer service & assistance to passengers.
  3. Answer questions, give suggestions & enrich visitor's experiences with interesting information about Bendigo.
  4. Selling & checking visitor's tickets as they board the tram, including balancing the conductor's bag at the end of the day.
  5. Constantly maintain awareness of all passengers & your surroundings

Skill and experience valued

  1. Friendly, welcoming & outgoing nature towards visitors & staff
  2. Excellent verbal communication
  3. Interest in Bendigo's history, events & current attractions
  4. Excellent customer service skills & experience
  5. Basic ticket sales & money handling
  6. Attention to detail, vigilance & intuition
  7. Present a clean, tidy & uniformed image

Benefits to you

  1. Meeting interesting people from around the world
  2. Contributing to keeping Bendigo's history & stories alive


Apply

See all opportunities from Bendigo Volunteer Resource Centre