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Settlement Support Program Volunteer

  • Location: Across: Adelaide SA, Salisbury SA, Elizabeth SA
  • Category: Migrant Services
  • Type of work
    • Companionship & Social Support
    • Counselling & Help Line
    • Disability Support
    • Driving & Transportation
    • Translating & Interpreting
  • Commitment

    Regular - more than 6 months

  • Time Required

    Up to 4 hours per week per client – days and times dependent on client's needs and your availability

  • Training

    Induction, Orientation, Cultural Awareness and Child Safe Environment Training will be provided

  • Requirements
    • Driver's Licence (C)
    • National Police Certificate *
    • Working with Children Check *

    - Minimum two years living in Australia
    - High level interpersonal and communication skills
    - Experience working alongside culturally and linguistically diverse (CALD) communities

    * May be arranged via the Organisation. Details to be provided on expression of interest.

  • Reimbursement

    As per VSA&NT Policy

Volunteering SA&NT's (VSA&NT) Settlement Support Program (SSP) is looking for people to make a positive and lasting impact in a refugee/migrant's life. We are looking for empathic, welcoming, committed, and skilled volunteers to help refugees and migrants resettle in Adelaide with ease. If you dare to leave footprints of positive impact then this is THE opportunity for you!

About Us VSA&NT is a not-for-profit organisation, the peak body for volunteering and a volunteer resource centre, leading the sector in South Australia and the Northern Territory. VSA&NT is working in partnership with AMES Australia to recruit volunteers to support newly arrived refugees resettle in Adelaide. AMES Australia is a not-for-profit organisation which works with humanitarian clients, the community, business and Government to provide a comprehensive range of sustainable and effective settlement services for diverse communities.

About the Role The SSP will work to the AMES Australia Settlement Framework. The SSP volunteers will provide settlement support to AMES humanitarian clients; with support tailored to individual needs, the SSP volunteers will work collaboratively with VSA&NT, AMES, and relevant stakeholders using a holistic strength-based approach to strengthen the ability of clients to participate in the economic and social life of Australia. The SSP Volunteer will equip clients with the skills and knowledge to independently access services and connect with family, friends, work, personal interests and local community. As a SSP Volunteer, you will build on clients’ confidence and skills to become self-sufficient in navigating their new environment and facilitating their full participation in Australian life.

Key Responsibilities The ten areas in which SSP Volunteers will assist and support their clients are Settlement Services, Money Management, Australian Law, Employment, Housing, Health, Transport, Education, Family Functioning and Social Support, Orientation to Community, and Feeling at Home in Australia. This support will be tailored to individual needs, meaning some clients may only need help in one area while others may need help in more areas. Examples of ways a SSP Volunteer will foster client’s independence is through:

  • Guiding access to local services (e.g. Medicare, Centrelink, and Medical Centres)
  • Public transport assistance
  • English language support
  • Building their social networks through sports, shopping and other social activities
  • Improving their understanding of Australian cultural practises and
  • Any other practical support to assist the clients align with local and broader Adelaide communities.

Once you have expressed your interest, we will email you with further information.

People with language skills for the Afghanistan, Bhutanese, Congolese, Iranian, Myanmar, and Syrian language are highly encouraged to apply.


See all opportunities from Volunteering SA&NT