NILs Volunteer Interviewer

This role requires a reliable and caring individual who approaches each interaction with integrity, honesty, and a genuine commitment to supporting our applicants. It is desirable that the successful applicant can commit to the role for a minimum of 6 months and approximately 3 hours of volunteer time per week to maximise the benefits of experience and training in the role, days & times to suit your availability.

The role includes: • Demonstrate understanding and empathy with the mission and ethos of the St Vincent de Paul Society and ensure the Society’s values are incorporated into all aspects of the performance of the role.

NILs Interviews and Administration

• Conduct Interviews with NILs applicants and completing a budget in collaboration with applicants
• Demonstrate an understanding of the NILs parameters and required supporting information and documentation for a NILS application
• Discuss any limitations with the applicant (if any) and clearly explain the processes, procedures and timeframe.

Position Key Responsibilities

• Accurately enter application details into the specialised NILS software, MyNILSapp
• Prepare clear and concise summaries of the application interviews
• Identify and communicate any missing information to the applicant and NILsco-workers, including guidance on how required information can be obtained.
• Maintain client confidentiality at all times and adhere to Good Shepherd Australia & New Zealand and the Society’s policies and procedures.

THE LIST OF RESPONSIBILITIES HEREIN IS NOT INTENDED TO BE ALL-INCLUSIVE, AND MAY INCLUDE ADDITIONAL RESPONSIBILITIES AS REQUIRED AND ASSIGNED. IT MAY BECOME NECESSARY TO MODIFY/CHANGE THESE POSITION RESPONSIBILITIES FROM TIME TO TIME.