Visitor Centre Information Team Member

Volunteer Team Position Objectives:- To deliver consistent and quality customer service and engagement, focusing on enriching the visitors experience through meeting and exceeding the expectation of the visitor. To actively promote local & regional experiences including wineries, accommodation, attractions and services. Collect and record statistical information that assists in identifying travel patterns and interest areas. To ensure the Heathcote Visitor Centre is professionally presented at all times Ensure adequate levels of operator brochures, regional visitors guides and state publications are maintained at all times Sell tickets for VLine services Sell tickets ti local attractions & events from time to time To actively promote and sell local products retailed in the Centre Assist with opening and closing procedures.