Volunteer Support Officer - Front of House

To help manage and supervise reception volunteer staff and volunteers throughout the community centre, help with volunteer and customers queries and enquiry. Required to attend trainings, meetings and get to togethers, accepting volunteer applications, supporting management of volunteer programs, managing and processing leave and ensuring programs. Conducting annual and probations catch ups, collaborations with program coordinators to ensure retention of volunteers, welcoming and training new reception staff, demonstrating excellent customer service standards and principles, putting through sales, use of excel and word.