Latrobe Valley Law Courts (Morwell) In Court Support Volunteer
Main duties and expectations of our volunteering role:
- Provide a welcoming, kind, and supportive human connection to all court users (witnesses, victims, accused, and family and friends)
- Actively engage with court users, either face to face or virtually, supporting and assisting them to navigate and fully participate in their court experience
- Recognise and respond to individual service user needs and concerns
- Provide service users with support, information and referral options and choices
- Promote service user safety
- Work independently as well as within a team
- Follow instructions and practice guidelines
- Have good digital literacy and confidence; record keeping, emailing, communication and information sharing
- Adhere to privacy policy requirements
Our volunteers must have strong verbal and interpersonal communication skills and the ability to foster inclusivity and a person-centred approach to supporting all court users, impartially and non-judgementally.
This multifaceted and interesting role is best suited to someone who is proactive, a ‘people-person’, passionate about improving access to justice and is wanting to volunteer on an ongoing and regular basis.
Court Network volunteers must be 18 years or over.