Membership manager
About Humanists Australia
HA is a registered charity dedicated to helping people live compassionate, ethical and fulfilling lives without religion. We do this via our five programs: campaigns, ceremonies, communities, engagement, and wellbeing. Our members are non-religious people who align with our nine values: compassion, community, reason, diversity, integrity, resolve, culture, environment and forgiveness.
Objectives
- Increase the number of members who renew their membership after their credit card expires
- Reduce the number of members who are not in good standing financially
- Grow our membership base
Key duties
- Notify members of upcoming annual payments
- Contact members with failing payments to encourage them to renew
- Provide statistics on membership numbers for the monthly board reports
- Answer enquiries from members
- Work with the CEO and other team members to inspire people to become members of HA
- Contribute ideas about any of our programs in online discussions with other team members
Skills and qualities required
- Proactive and self-motivated
- Strong written and oral communication skills
- Good technical skills. Our technical stack includes Zoom, GSuite (Google Drive and Gmail), Supporter Hub for membership management and Slack for instant messaging. Training will be provided as required.
Benefits of Volunteering with HA
- As a HA volunteer in an ongoing role you will be given free membership
- You will be working with a friendly collaborative team of volunteers
- You will gain experience working in a not-for-profit, reporting directly to the CEO. References will be provided on request to help you land your dream job.
- Flexible hours working from your home. This role requires between 3 to 7 hours per week.