👚 Retail Shop Assistant (Ipswich, West Ipswich)

💙 Volunteer to change lives. Yours included.

This volunteer opportunity will help to provide valuable support to our teams who are responsible for operating and managing the Lifeline Shops, which play a crucial role in raising funds for our organisation’s mission and helping to improve the lives of those in need within our community.

🌟 Be part of a welcoming and diverse volunteer teams that reflects the communities we serve. We are committed to supporting people to live life in all its fullness by valuing and respecting the unique experiences, perspectives, and contributions of every person, and by creating an inclusive, accessible, and supportive environment where everyone feels they belong. 🌟

As a volunteer in this role, you will serve and interact with customers at Lifeline Shops, assisting with tasks such as stocking, organising, maintaining shop presentation, and providing customer service. This role suits people who enjoy working with others, are keen to learn, and can work both independently and as part of a team. Your contribution will help support our mission and make a positive impact in the community.

Located in West Ipswich within the Homebase Centre, our Ipswich Central store is led by a Store Supervisor and supported by a dedicated volunteer team. The Centre also includes a range of other businesses such as a chemist, IGA, café, pet shop (with vet and grooming services), Spotlight and more.

✅ What you’ll be doing:

▪ 📚 Book & Music Enthusiasts

▪ 📝  Admin Superstars

▪ 💬Customer Relations

▪ ⭐ Display & Merchandising Assistant

▪ 📦 Storeroom Crew

🎁 What’s in it for you?

▪ Experience the joy of making a meaningful difference

▪ Gain invaluable workplace experience

▪ To meet mutual obligations, student placement hours or other requirements

🎁 As a thank you for your volunteering, you’ll receive a discount card to use throughout our store. You’ll receive your card after one month of continuous volunteering 🎁

☑️ Skills and experience important for this role include:

▪ Good communication skills

▪ Customer service or retail experience advantageous but not essential

♿ This role is accessible for people using:

▪ A wheelchair or mobility device

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Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:   

▪ Provide welcoming, safe and nurturing services for children   

▪ Implement measures to prevent child abuse and neglect within our services  

▪ Appropriately and immediately address child abuse and neglect if it does occur

▪ Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme  

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.

️‍❤️ UnitingCare’s Diversity, Inclusion, and Child Safety Statement ❤️

UnitingCare is committed to child-safe practices and to building a volunteer workforce that reflects the diverse communities we serve. We value cultural knowledge and lived experience, and we strongly encourage Aboriginal and Torres Strait Islander peoples to apply. To ensure our team mirrors the diversity of the children in our care, We actively invite volunteers from all backgrounds, including young people (15–24 years), people from Culturally and Linguistically Diverse (CALD) backgrounds, people with disability, LGBTQIA+ individuals, and older people seeking purpose and connection.

UnitingCare is committed to equitable access and will provide reasonable adjustments to support all applicants. Please advise us of any accessibility requirements at the time of your interview.

💙 Lifeline - Keeping Queenslanders safe. Lifeline is committed to bringing hope to Australians doing it tough. A trusted national charity, we’re driven by the belief that Australian lives lost to suicide can be prevented. In Queensland we deliver our 24-hour 13 11 14 Lifeline Crisis Support line through 10 Lifeline centres – providing suicide prevention services with a non-judgemental and compassionate listening ear. Backed by more than 6000 volunteers, our network of 130 Lifeline retail shops sell new, donated and pre-loved goods to help fund our crisis support services. We also export to overseas communities, sell rags to industry and run our Lifeline Bookfest and other events to further support our services and help save lives.