Social Media Coordinator

| Description: | The Social Media Coordinator is the voice of Dodgeball Australia across our primary social channels: Instagram, Facebook, and LinkedIn. You will keep our community informed, engaged, and growing through consistent, on-brand content that reflects the energy and spirit of the sport. | | :---- | :---- | | Department: | Operations | | Term: | 6-12 Months | | Type: | Volunteer | | Direct Report: | Head of Marketing |
About Dodgeball Australia
Dodgeball Australia (DA) is the peak body for Dodgeball in Australia. Our responsibility is to promote and maintain the growth of Dodgeball across all Australian states and territories. We unify the rules and policies for Dodgeball within Australia in order to promote Dodgeball as a legitimate sport that attracts talented, enthusiastic athletes at social and international level.
With the support of our dedicated team of volunteers and members, we deliver adult and youth development programs, coaching certifications, social activities and world-class tournaments for the benefit of the sport and our members. DA is an official member of the World DodgeBall Federation (WDBF).
Responsibilityies
Responsibilities
As a Dodgeball Australia representative, all operational volunteers are expected to:
- Work collaboratively with operational managers and Board Directors to achieve the Board's purpose as outlined in the Strategic Plan, and speak publicly with a single collective voice.
- Respect the confidentiality of information and not disclose confidential information other than as agreed.
- Act as a role model, change agent and professional exemplar in all matters concerning Dodgeball Australia.
- Complete a monthly update submission to the Board for Board meetings
As Social Media Coordinator:
- Publish content on a Monday, Wednesday, and Friday cadence across Instagram, Facebook, and LinkedIn using Meta Business Suite for scheduling
- Manage community engagement by responding to comments and direct messages within 24 hours
- Maintain and update the social media content calendar in close collaboration with the Head of Marketing
- Monitor and report on key performance metrics including engagement rate (target ≥3% per post) and follower growth
- Coordinate with other departments and the Head of Marketing to source content, announcements, and stories
- Escalate sensitive or complex enquiries to the Head of Marketing promptly
- Contribute ideas for campaigns, seasonal content, and reactive opportunities relevant to DA events and programs
- Ensure all published content adheres to Dodgeball Australia brand standards and tone of voice
Key Performance Indicators
Reviews are undertaken annually by the Board of Directors to determine overall achievement and ongoing suitability for the role. Key performance indicators include:
- Average post engagement rate ≥3% across Instagram and Facebook
- Minimum three posts published per week across all platforms
- Community enquiries responded to within 24 hours