HRC - Kiosk Volunteer
Royal Adelaide Hospital, Hampstead Rehabilitation Centre and Repat Health Precinct Volunteers
- Opening and closing duties.
- Greeting customers who enter the kiosk.
- Assisting shoppers to find the food and beverages they are looking for.
- Operating the cash register, processing cash and card payments and ensuring that money handling is line with set guidelines.
- Stocking shelves with merchandise.
- Answering queries from customers.
- Reporting discrepancies and problems to the supervisor.
- Giving advice and guidance on product selection to customers .
- Assisting in making and providing special food items on selected days and general kitchen duties.
- Undertaking training to become a barista by preparing and providing barista made coffee in a timely and safe manner.
- General housekeeping duties including wiping over shelves, benches and tables.
- Keeping the Kiosk tidy and clean and following safe food handling procedures.
- Barcoding and pricing stock items as delivered.
- Ensuring security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
- Receiving, storing and removing the delivery of stock.
- Delivering newspapers and reading material to inpatients of HRC.
Special requirements:
- Have the physical ability to undertake the duties in a safe manner
- Have the ability to work independently and unsupervised for short periods of time
- Volunteers in this role may be required to be on their feet for a prolonged period of time
- Complete a DCSI Screening Clearance and be compliant with mandatory vaccinations.
- Comply with Work Health & Safety, Infection Control and Food Safety requirements.
- Complete all annual mandatory training requirements.
Person specifics:
- Excellent customer service skills.
- Ability to relate and engage with people from a diverse range of backgrounds.
- Effective listening and communications skills.
- Ability to be compassionate and empathic.
- Ability to undertake duties with minimal supervision and as part of a team.
- Reliable and punctual.
- Have a friendly, confident and engaging manner.
- Comfortable working with members of the public.