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  • Opening and closing duties.
  • Greeting customers who enter the kiosk.
  • Assisting shoppers to find the food and beverages they are looking for.
  • Operating the cash register, processing cash and card payments and ensuring that money handling is line with set guidelines.
  • Stocking shelves with merchandise.
  • Answering queries from customers.
  • Reporting discrepancies and problems to the supervisor.
  • Giving advice and guidance on product selection to customers .
  • Assisting in making and providing special food items on selected days and general kitchen duties.
  • Undertaking training to become a barista by preparing and providing barista made coffee in a timely and safe manner.
  • General housekeeping duties including wiping over shelves, benches and tables.
  • Keeping the Kiosk tidy and clean and following safe food handling procedures.
  • Barcoding and pricing stock items as delivered.
  • Ensuring security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
  • Receiving, storing and removing the delivery of stock.
  • Delivering newspapers and reading material to inpatients of HRC.

Special requirements:

  • Have the physical ability to undertake the duties in a safe manner
  • Have the ability to work independently and unsupervised for short periods of time
  • Volunteers in this role may be required to be on their feet for a prolonged period of time
  • Complete a DCSI Screening Clearance and be compliant with mandatory vaccinations.
  • Comply with Work Health & Safety, Infection Control and Food Safety requirements.
  • Complete all annual mandatory training requirements.

Person specifics:

  • Excellent customer service skills.
  • Ability to relate and engage with people from a diverse range of backgrounds.
  • Effective listening and communications skills.
  • Ability to be compassionate and empathic.
  • Ability to undertake duties with minimal supervision and as part of a team.
  • Reliable and punctual.
  • Have a friendly, confident and engaging manner.
  • Comfortable working with members of the public.