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Op Shop Retail Assistant & Disability Support

Goulburn Options Incorporated

Logo for Goulburn Options Incorporated

About Us: Goulburn Options Inc is a not-for-profit organisation committed to supporting people with disabilities in the Mitchell Shire and surrounding areas. Our dedicated team of volunteers and staff work hard to provide high-quality service to both our participants and Op Shop customers. Our core values—Diversity, Equity, and Capability—guide everything we do and underpin our mission: Biggest Life Possible.

The impact: Our Op Shop not only offers affordable pre-loved goods to the community but also raises funds to support our commitment to best-practice, high-quality disability services. Additionally, it provides opportunities for participants to connect with their local community while building skills and confidence.

**About the Role: **We’re looking for friendly, community-minded volunteers with a range of interests and skills to join us as Shop/Warehouse assistants! If you enjoy meeting people, keeping busy, and making a positive impact, we’d love to hear from you.

What you’ll be doing: ✨ Providing friendly, helpful customer service at the front counter and on the shop floor ✨ Sorting, pricing and storing donated goods for future sale ✨ Provide guidance to participants in store activities and encouraging their engagement ✨ Replenishing stock and rotating items as needed ✨ Supporting fellow volunteers and working as a team ✨Create visually enticing displays with available merchandise ✨Working together to ensure a clean and safe store environment What you’ll be doing:

**About You: ** ✔ You have strong communication skills and basic technology skills (phones and email) ✔ You bring a mature, friendly, and professional approach to customer service ✔ You’re passionate about giving back and being part of the community ✔ You’re flexible and happy to commit a few hours to a great cause. ✔ Knowledge of fashion, antiques or collectables desirable, but not essential.

Why Volunteer With Us? 🌟 Make a difference in the lives of people living with disability 🌟 Be part of a warm, welcoming team 🌟 Enjoy flexible shifts that suit your lifestyle 🌟 Valued local community based organisation servicing the Seymour and local community

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