Emergency Relief Volunteer

Emergency Relief Volunteers represent the face of CommunityLIFE and are the initial point of contact for individuals in the community seeking support. This position is part of a dedicated volunteer team, operating under the guidance of the Emergency Relief Coordinator.

As an Emergency Relief Volunteer you will conduct interviews - assessing client needs, provide appropriate referral pathways and document data (as required by our funding providers).

What you bring -

• An ability to listen deeply and with empathy
• Respect for all people who come through our door
• A desire to represent CommunityLIFE well
• A willingness to work both in a team environment and independently
• The ability to record information accurately, please note that the use of a computer will be required
• A willingness to learn and familiarise yourself with local organisations and services that are our referral points
• A commitment to attend and take part in individual and group training
• A commitment to social justice principles, and willingness to embrace the mission and aims of CommunityLIFE Community Services Inc

Your responsibilities:

• To work with other volunteers and paid staff
• To ensure a safe working environment
• Adherence to CommunityLIFE policies and procedures
• Attendance at volunteer meetings and training as required
• DHS Working with Children (free and obtainable with CommunityLIFE support)

Qualities you possess:

• Enthusiasm and empathy with your approach to the work
• The ability to relate, with sensitivity to a wide range of people
• The ability to work alone and as part of a team
• The ability to maintain confidentiality according to our CommunityLIFE policies
• Some understanding and sensitivity to the impacts of social issues facing people experiencing food insecurity- and a willingness to learn more as you go
• A willingness to work towards the goals of CommunityLIFE
• Good communication & interpersonal skills
• The ability to respect values that may differ from your own
• The capacity to be reliable, punctual, and flexible

What you’ll gain:

• A amazing friendly team and supportive environment to work in
• The opportunity to be part of a vibrant community and attend other CommunityLIFE activities
• The opportunity to learn about and support people experiencing challenges across our community
• A variety of training opportunities

What you'll need:

• A current DHS Working with Children Check (we can assist to obtain this if you don't current hold one)