Red Nose Day Campaign Support Volunteer

Red Nose Day Campaign Support Volunteer

Join the movement to help save little lives and support grieving families.

Red Nose is seeking organised, friendly and community-minded volunteers to support our iconic Red Nose Day campaign. This role helps support the fundraising activities, customer enquiries and behind-the-scenes coordination that make the campaign possible each year.

Red Nose is a national charity working to save little lives through research and education, and to support families impacted by the death of a baby or child during pregnancy, infancy and early childhood. We are Australia’s leading authority on safe sleeping and safe pregnancy advice and have been a key provider of bereavement support following pregnancy, infant and child loss for over 40 years.

About the role

As a Red Nose Day Campaign Support Volunteer, you’ll help provide a positive experience for fundraisers, supporters and customers through phone, email and social media support.

Tasks may include:

• responding to supporter and customer enquiries

• assisting with phone, email and social media communications

• helping answer questions about fundraising activities and merchandise orders

• updating supporter information and campaign records

• supporting general campaign administration and coordination activities

About you

We’re looking for volunteers who are:

• organised and reliable

• confident communicating by phone and email

• friendly, professional and community-minded

• comfortable using Microsoft Office programs including Outlook and Excel

• confident using social media platforms such as Facebook and Instagram

• able to follow processes and complete tasks with attention to detail

What you’ll gain

By volunteering with Red Nose, you’ll:

• contribute to a nationally recognised fundraising campaign

• gain valuable experience in customer service, administration and social media engagement

• learn about the logistics behind a large-scale community campaign

• work alongside a supportive and welcoming team

• make a meaningful contribution to the work of Red Nose supporting families and helping save little lives

• receive training, support and a reference for your CV

Training and support

You’ll receive induction and onboarding support, including guidance, resources and ongoing support from the Fundraising team to help you feel confident in the role.

Additional requirements

Successful applicants will be required to complete:

• a reference check

• a National Police Check

• a Working with Children Check

If you’re looking for a rewarding volunteer opportunity where you can contribute your skills while supporting an important cause, we’d love to hear from you.