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👚 Retail Shop Assistant (Brisbane, Carseldine)

Lifeline Queensland

Logo for Lifeline Queensland

💙 Volunteer to change lives. Yours included.

🌟 Be part of a welcoming and diverse volunteer teams that reflects the communities we serve. We are committed to supporting people to live life in all its fullness by valuing and respecting the unique experiences, perspectives, and contributions of every person, and by creating an inclusive, accessible, and supportive environment where everyone feels they belong. 🌟

Are you a book lover, homewares fan or fashionista who loves clothes and styling? This hands-on volunteer role is a great way to be part of a retail team that helps generate vital funds for the crisis support line!

📍Location: Lifeline Shop Carseldine, 1915 Gympie Road, Bald Hills 4036 (Carseldine Homemaker Centre)

Join us at our new shop at the Carseldine Homemaker center! We’re looking for enthusiastic volunteers to join our team! Whether you have a few hours to spare each week or are looking to give back to your community, volunteering in our retail shop is a great way to make a difference, meet new people, and support the vital work of Lifeline!

What you’ll be doing:

▪ Point of Sale transactions

▪ Stock preparation - cleaning and preparing homewares for display

▪ Shop presentation, tidying shelves, returning discarded items top the correct area

▪ Labelling and pricing stock

▪ Customer service

🎁 What’s in it for you?

▪ Experience the joy of making a meaningful difference

▪ Gain invaluable workplace experience

▪ Enjoy social interaction with others

🚗 Transport & Parking Options:

▪ Onsite parking and/or free public parking is available

☑️ Skills and experience important for this role include:

▪ Good communication skills

▪ Customer service or retail experience advantageous but not essential

This role is accessible for people using:


Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

Provide welcoming, safe and nurturing services for children

Implement measures to prevent child abuse and neglect within our services

Appropriately and immediately address child abuse and neglect if it does occur

Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.

️❤️ UnitingCare’s Diversity, Inclusion, and Child Safety Statement ❤️

*UnitingCare is committed to child-safe practices and to building a volunteer workforce that reflects the diverse communities we serve. We value cultural knowledge and lived experience, and we strongly encourage Aboriginal and Torres Strait Islander peoples to apply. To ensure our team mirrors the diversity of the children in our care, We actively invite

volunteers from all backgrounds, including young people (15–24 years), people from Culturally and Linguistically Diverse (CALD) backgrounds, people with disability, LGBTQIA+ individuals, and older people seeking purpose and connection.*

UnitingCare is committed to equitable access and will provide reasonable adjustments to support all applicants. Please advise us of any accessibility requirements at the time of your interview.

💙 Lifeline - Keeping Queenslanders safe. Lifeline is committed to bringing hope to Australians doing it tough. A trusted national charity, we’re driven by the belief that Australian lives lost to suicide can be prevented. In Queensland we deliver our 24-hour 13 11 14 Lifeline Crisis Support line through 10 Lifeline centres – providing suicide prevention services with a non-judgemental and compassionate listening ear. Backed by more than 6000 volunteers, our network of 130 Lifeline retail shops sell new, donated and pre-loved goods to help fund our crisis support services. We also export to overseas communities, sell rags to industry and run our Lifeline Bookfest and other events to further support our services and help save lives.

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