Volunteer Information and Referral Consultant

Responsibilities • Answer client queries received by phone calls, emails and face to face interactions. • Schedule appointments for legal and other CAB services. • Complete all survey and statistical reporting where necessary. • Ensure all processes are followed accurately. • Attend ongoing training where required. • Adhere to CAB policies and OHS at all times. • Report any identified hazards to health or safety of volunteers or staff immediately. • Keep desk tidy and clean. • Assist the VCSC and Branch Coordinator with any other duties that are required.

We have Branches from Joondalup to Busselton. Our Perth one is the most active, with many in house services including legal appointments and mediation. Fremantle would be the nearest Branch to Melville residents