Carer Support Line Volunteer
Advertised by Volunteering Queensland
Arafmi provides free support for mental health carers in Queensland, including a 24-hour Carer Support Line, individual and group support, workshops and respite accommodation.
We are seeking compassionate and reliable volunteers to join our 24-hour Carer Support Telephone Line. This role is an opportunity to provide emotional support, information, guidance and connection to carers supporting someone experiencing mental ill-health.
What you’ll do:
- Listen empathetically and provide reassurance without judgment
- Offer information and referrals to relevant services
- Record call details and maintain confidentiality
- Participate in training and ongoing volunteer support
Who we’re looking for:
- People with empathy, patience and strong listening skills
- Those who want to make a meaningful contribution to unpaid carers in the community
- Able to commit to approximately one shift every two weeks for at least 12 months
- Comfortable working from home and effectively as a team member
Why volunteer with Arafmi? Volunteering with Arafmi gives you the chance to make a real difference for people supporting someone experiencing mental ill-health. Your time and support can help reduce stress, provide guidance and remind someone they are not alone.